Database Communications can provide you with a 24 hour Retail IT support desk

At Database Communications we know how difficult it is as a retailer to keep on top of and manage all the different systems from Cash Tills to Building Management systems ( BMS ) many of which now run and rely on structured data cable to run effortlessly.

In order for you to meet your customer’s expectations. A single failure in a single system can have a massive impact on your retail business and that can affect your credibility and also stop you from trading.

Database Communications can provide you with a 24 hour Retail IT support desk to log all of your system failures/ faults and dispatch experienced & knowledgeable engineers to locate & fix all of your retail IT issues. All of our engineers carry an extensive range of testing and fault finding equipment, so they can locate and fix most Cabling & connectivity issues within the first hour of being on site thereby cutting the cost of your systems downtime to a minimum.

This allows you to focus on providing your customers with the best possible service. At present we currently provide this service to a nationwide pharmacy chain and a Household DIY chain.